Live Streaming & Ondemand Video Channels
Live News Channels
Customer Experience Do's ! - We did the Don'ts Now the Do's - insights from Vonage and others

https://www.vonage.com/resources/articles/how-to-improve-customer-experience-communication-conversation

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Confluera Stop Cyber Attacks in the Cloud

https://www.confluera.com/incident-response

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All Partners Onboard with Allbound with a Customized Content Library

https://www.allbound.com/features/content-library/

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Decrypting Cryptocurrency - What is a Stablecoin?

https://bit.ly/3rsLJyt

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Serve Robotic Reaches Level 4 - Levels 1-5 Vehicle Autonomy Levels Explained

https://www.serverobotics.com/

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Microsoft Expands is into Everything in the Internet of Things

https://azure.microsoft.com/en-us/

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Ring Central Solves Customer Issues Faster via API Integration

https://www.ringcentral.com/

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Landing.AI Solve Reals Solutions and Learns Even More

https://landing.ai/

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TCG - A Total Communications Group Effort

https://www.tcg-partners.com/

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AI-Driven Virtual Agents Speed Customer Communications via Five9.com

https://www.five9.com/

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Be on the Top Tech Distribution Team with Telarus

https://www.telarus.com/

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Hybrid Working Means More Than Anything to Everyone

https://www.citrix.com/

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Look Ma No Wires Charging Without Wires from WiTricity

https://witricity.com/

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10 Types of Videos for Making the Most of Video by Quickframe.com

https://quickframe.com/

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Robotic Process Automation Made Easy in 1-Minute via Uipath.com

https://www.uipath.com/

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Zero Trust Reality in 1-Minute via Appgate.com

https://www.appgate.com/

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3-2-1 Data Backup Storage in the Cloud via Wasabi

https://wasabi.com/

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Identity and Access Management Platform overview from OpenText

https://businessnetwork.opentext.com/identity-and-access-management/

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Beat Back Denial of Service Attacks with Bigleaf

https://www.bigleaf.net/bigleaf-ddos-mitigation/

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Endpoint Detection and Response Solution from HighWire Networks

https://www.highwirenetworks.com/overwatch-managed-edr/

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Phonesuite Voiceware Gains and Retains Hospitality Guest Loyalty

https://phonesuite.com/

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Building Successful Outcomes-as-a-Service from CloudBlue

https://www.cloudblue.com/

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The Best "Must Have" Uses for Cloud are BaaS, DRaaS, or BCaaS in 1-Minute inspired by TBI

https://www.tbicom.com/

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Key Advantages of AireSpring SD-WAN Solutions

https://airespring.com/product/sd-wan-solutions/

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RMM-Remote Monitoring & Management, PSA-Professional Services Automation from Atera

https://www.atera.com/

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Automate & Orchestrate Processes Across IT Silos with Resolve.io

System and user updates, handling trouble tickets, deploying service delivery is a 7x24 nightmare.

Capturing knowledge from SME-subject matter experts is also nearly impossible.

Cloud and corporate systems that touch multiple technologies, applications programming interfaces are more complex than ever.

Resolve.io is a RPA or robot process automation solution that solves these problems and others as a one stop shop for IT process automation.

Starting with an understanding that people will make the tough decisions while the machines automate thousands of steps in between.

Then process managers can easily drag-and-drop process automation with no coding, low coding, or legacy code.

Then as needed, add automation with step-by-step instructions provided by the SME.

SMEs are often overlooked but nearly always have core corporate "tribal" knowledge.

At key points within a complex workflow, interactive prompts appear alongside contextual information and diagnostics.

Then display processes automatically gathered and presented in easy-to-read by Resolve dashboards.

Then experience smooth process scaling with an enterprise-class, modular automation architecture.

Finally add automate an audit trail for corporate compliance, governance, optimization and more.

Get process automation going today -

https://resolve.io/

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Vonage Customer Case Study - Travel Agency

The world’s largest travel agency for nonprofits, Key Travel is based in London, England.

Key Travel helps humanitarian, academic, and faith-based organizations get where they need to go as quickly, safely, and sustainably as possible.

Key Travel’s customers travel globally, their travel agents and supervisors work globally, the organization needed a contact center solution that works from anywhere.

This is where omnichannel or multichannel communications becomes critical.

Omnichannel often means multiple media such as voice, chat, video along with multiple diverse contact centers.

along with programmed time-of-day location routing and automatic outage re-routing options.

Key Travel noted, "You need to have the full multichannel capabilities, and also the ability to deliver an omnichannel customer experience."

And, "no matter how that user reaches you, the experience needs to be seamless across all channels."

Key Travel picked Vonage who immediately understood how to set up a contact center that worked with their workflow, and,

how to optimize all contact centers to work together to deliver the best customer service.

Vonage’s enables integration of APIs into existing products, customer workflows and communications systems.

Vonage’s unified communications and contact center applications platform and empower companies to transform how they communication anywhere - anytime.

For more go to vonage.com or https://bit.ly/vonagetravel

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Video on Customer Contact Center Video Calls

As the saying goes, "the customer may not always be right, but they will always be the customer."

As customers change their needs, customer contact communications must change faster than ever.

Customer contact now must rapidly morph into exciting experiential communications with customers.

Customer contact must support telephone, text, social media, machine learning, artificial intelligence, and now growing use of video.

In the future, metaverse, IoT internet of things and other devices will also be supported.

Customers often need to show the problems they are having not just on the computer screen in the office or home but on a mountain top.

Video let's all those involved share the experience faster, easier and with a more complete understanding of the problem or issue at hand.

Video recordings including text transcripts or speech-to-text add documentation to be quickly shared with problem-solvers and dispatched responders.

Video conference calls can bring experts "in" from literally anywhere to solve problems anywhere critical to emergency and complex crises.

Video calls can also show empathy and gain a deeper understanding to benefit anyone else in the organization and provide compliance as needed.

Social Streaming TV and Vonage working together bring vast video streaming, conferencing, ondemand and other video solutions available today.

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Vonage Engagement Report - Video the New Phone Call

Customer preference for connecting with businesses via video has soared 300%.

Many customers have embraced new and emerging video channels of communication and are not going back to "normal."

The usage of digital channels (video, chatbots, non-SMS messaging apps, etc.) has grown considerably, while more traditional channels (mobile voice calls, email) have held steady.

Vonage research shows a sharp and sustained growth in video, chatbots, app-based messaging and calling, while email and traditional voice calls are declining.

Many think that voice calls will continue to drop as many companies only provide support via internet "trouble tickets."

"We are in an age where customers expect ultra-fast, seamless and dynamic communications and engagement," noted Joy Corso, Chief Marketing Officer for Vonage.

The largest and most obvious growth is in the area of telehealth or telemedicine where many healthcare providers offer video calls for non-emergency doctor-patient consultations.

Customers of any kind, especially IT support, often need to show the problems they are having not just on the computer screen in the office or home but onsite or mountain top.

The Vonage report indicated that 46% of consumers are very likely to stop buying from a business where no other "media channels are available for help.

For more go to vonage.com and click on News for Vonage Engagement Report.

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AI User Forum Video News - Sponsored by the AI User Forum this is a Call for Content including videos and other formats, Speakers, Sponsors & Awards on AI solutions, AI awards submissions, and exhibitors.
The Conference on Communications (ConComAI) Symposium and AIQ Awards will be held August 10-11, 2022 hybrid and onsite in Boulder, Colorado at the Hilton Hotel.
The theme is the impact of AI Communications, OnDemand, Hybrid, Virtual, Digital and the Future including Contextual Content Communications, AI and the Unknown.

Specifically, papers on People-to-People including virtual-digital communications in any form including contextual customer engagement and concepts yet to be known.
People-to-Machine such as communications with AI for control systems of devices including transportation, healthcare, drones, retail, building systems, etc.
Machine-to-People such as AI communications for machines that perform robotics including surgery, manufacturing, transportation, etc.
Machine-to-Machine such AI communications for machines to help other machines do their functions.

There will be AIQ Awards in the areas just mentioned as well as other Awards for Innovation, Thought Leadership and Public Good.

There is also the major IQ Award for Vertical, Horizontal and Oblique intelligence.
To get started visit

https://aiuserforum.com/

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AI User Forum Video News - Sponsored by the AI User Forum this is a Call for Content including videos and other formats, Speakers, Sponsors & Awards on AI solutions, AI awards submissions, and exhibitors.
The Conference on Communications (ConComAI) Symposium and AIQ Awards will be held August 10-11, 2022 hybrid and onsite in Boulder, Colorado at the Hilton Hotel.
The theme is the impact of AI Communications, OnDemand, Hybrid, Virtual, Digital and the Future including Contextual Content Communications, AI and the Unknown.

Specifically, papers on People-to-People including virtual-digital communications in any form including contextual customer engagement and concepts yet to be known.
People-to-Machine such as communications with AI for control systems of devices including transportation, healthcare, drones, retail, building systems, etc.
Machine-to-People such as AI communications for machines that perform robotics including surgery, manufacturing, transportation, etc.
Machine-to-Machine such AI communications for machines to help other machines do their functions.

There will be AIQ Awards in the areas just mentioned as well as other Awards for Innovation, Thought Leadership and Public Good.

There is also the major IQ Award for Vertical, Horizontal and Oblique intelligence.

https://aiuserforum.com/

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Zultys News Video -

Everyone struggles with productive and accessible communications whether at their inhouse desks, in a remote office, or mobile.

Everyone also has many devices like a desk phone, smart phone, tablet or laptop.

Every business increasingly needs both hosted in a cloud as well as onsite systems.

such as hotels, hospitals, government and others where if internet is lost internal communications remains working.

Zultys responded with onsite systems seamlessly connected with redundant cloud servers in multiple locations virtually eliminating downtime.

Next, business owners and IT staff also struggle with managing costs either expanding or contracting as well as increasingly many more locations to support.

Zultys responded to this with no large upfront investment scaling to thousands of users located literally anywhere. Plus, only paying for communications features "by the slice" on a per-employee basis that can be easily added or removed as your business needs change.

With Zultys administrative portal onstaff or outside IT professionals can enables user management, monitoring and making changes to your service at any time.

Explore Zultys innovations at zultys.com or discuss with your IT professional partner.

https://www.zultys.com/

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ABPtech New Video -

ABPtech IP TECH VIEW is a platform for MSPs, Technology Partners or a company's internal IT support team ..
to securely manage, monitor and service all their decentralized IP based devices.

IP TECH VIEW offers secure and almost instant serviceability to a wide variety of internet connected devices...

that encompasses network infrastructure, IP communications, and IP surveillance.

Being able to remotely connect from anywhere your equipment can significantly reduce downtime and save your business money.

Taking a proactive approach in equipment management is key in ensuring that the customer’s needs are taken care of.

Fixing the problem at the source as soon as possible is paramount in reducing maintenance costs low.



If the IP TECH VIEW can prevent a "truck roll" saves time and money and it is a valuable investment to improving customer satisfaction.

This makes the IP TECH VIEW platform almost universally usable to monitor and manage any IP device and...

enhances the ability of both onsite IT and remote support to offer an unheard of level of user support.

Take action today at ABPtech.com to give you a quote for the IP TECH VIEW today to bring Remote Monitoring & Managing network assets to the next level.

https://www.abptech.com/iptechview

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ADTRAN IoT Gateways - News Video -

Customer and business innovations in IoT or internet of things, industrial, medical, and other forms and applications are endless.

IoT or Internet of things is the next generation machine-to-machine or M2M communications.

M2M brings data gathering, tracking, and insights for expanded connections for small, even very small business devices including human medical implants.

M2M solutions are designed to interconnect devices in hospitals, manufacturing, power and cable grid, office parks, university campus, military bases and much more.

The Adtran IoT M2M solution is available for public or private Long Range Wide Area Network (LoRaWAN) networks.

LoRaWAN is a very low-cost wireless network that has long range and uses small amounts of power, making it the perfect choice for dedicated, battery-powered sensors.

With all the sensors available in the IoT market, the applications are endless, and once a LoRaWAN network many IoT applications can share the same network.

Support for external antennas means expanded coverage across larger areas.

Managing this network is also provided wirelessly with Bluetooth via an Apple IoS app.

IoT in all its forms now and yet to be discovered are ready today with solutions from Adtran.

Take action today and visit Adtran.com look under Business Networking IoT Gateways.

https://www.adtran.com/index.php/iot-gateways

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Impact of Log4j

Every nanosecond there are more cyber attacks in millions of formats, programs, and systems being attacked causing ever increasing harm to businesses and people themselves.

Log4j is yet another form attacking the ubiquitous java computer language as yet another means to bring down internet attached systems.

Hackers are generally foreign nationals from countries funding these attacks as a major revenue source, business disruption and "bullying" kinds of personal attacks and other reasons.

Whether social media, company servers or personal computers or devices with only tens of people they can attack millions.

Even gaining ransom from a small number can bring in millions of dollars.

In this case, Log4j is one of the most popular logging libraries used online as "log data files" often provide access to personal user info used for ransom demands.

As the internet has more cloud applications that share other cloud applications by the millions you can see attacking one program can be exploited across millions of others.

In simple terms, letting people in through one door gives them access to billions of others.

Cyber internet attacks will only grow faster, farther and cause even more harm until...

everyone who touches the internet rethinks what is really should be "inside" the internet protocol technology and changes it as the destruction will continue until they do.

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Make hiring a managed IT service No. 1 on your to-do list! What benefits from hiring an MSP would impact your business the most?

https://www.linkedin.com/posts/tpx-communications_msps-managedit-activity-6876566368125280256-izlc/

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Cool article on Fast Food - BurgerFi to Pioneer In-Car Ordering Channel - something other retailers should be doing

https://www.qsrmagazine.com/technology/burgerfi-pioneer-car-ordering-channel

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Great article on social media influencers - ‘Creators’ Offer Restaurant Marketers a Powerful New Lever in QSR magazine

via

#socialmedia

https://lnkd.in/eS9ZAQjf

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To your left is the list of Top-20 1-Minute Videos on Business Benefits to Streaming and Ondemand Video
- Travel-Tourism
- Fitness
- Museums
- Churches
- Customer Support
- Social media
- Virtual Events
- Politics
- Financial Guidance
- Live Music and Theatre Performances
- Virtual “Power Presenter” Program
- Dining and Parties
- Virtual Sales Presentations
- Virtual Sales Certification
- Virtual Chamber of Commerce
- Virtual-First Business Model
- Vet Pet Care Network
- Hotels-Hospitality and Business Events,
- Solving Problems with Video
You can find all these videos here: https://virtualglobaltv.com/
Have ideas or want other videos on other topics, email me at cross@gocross.com

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Very Cool BUT -- via BBC How hologram tech may soon replace video calls - probably need to be a billionaire or pretty rich to have one

https://www.bbc.com/news/business-59577341

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Check out new article - AI sentiment analysis in tourism and hospitality

https://aiuserforum.com/articles/ai-sentiment-analysis-in-tourism-and-hospitality/

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Take Action Today to Thrive and Accelerate in 2022 with Special Offers on HOT stuff https://bit.ly/boosttc

Take Action Today to Thrive and Accelerate in 2022 with Special Offers on HOT stuff
Including:
- Sales Training
- Webinars and multi-session Virtual Events
- Customer Case Studies
- Videos and Script writing
- Videos and Podcast Interviews on your on business news network
- Press Releases
- Articles and posts to 1,260+ examples
- Books
- Linkedin Groups
- Newsletters
- SaaS Video Streaming - Events Platform - "Netflix for Business" with references and recommendations.

https://bit.ly/boosttc

https://bit.ly/boosttc

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Call for ConComAI Papers, Speakers, Sponsors & Awards




Sponsored by AI User Forum – This is a call for content including video and other formats on solutions, awards submissions and sponsors/exhibitors for the Conference on Communications (ConComAI) Symposium and AIQ Awards on August 10-11, 2022 hybrid and live in Boulder, Colorado at Hilton Hotel.

AI User Forum is proud to announce that Theresa M. Szczurek Ph.D. C-level Executive, Corporate Director, Former State of Colorado CIO and Colorado CIO of the Year has been named ConComAI Conference Program Committee Chairperson where she and others will review all submissions and select finalists for speaking and AIQ Award. She can be reached on Linkedin here.

The theme is Conference on Communications Live, OnDemand, Hybrid, Virtual, Digital and the Future including Contextual Content Communications, AI and the Unknown.

https://aiuserforum.com/ai-symposium-aiq-awards-call-for-papers/

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News Library
0 About Channel Partner TV Media Kit & Helpdesk
Cross 2022-01-02 18:44:44
Attached and Below is the CPTV Media Kit
For advertising assistance - email Dan Baldwin dan@ictla.com or
Technical Assistance contact Tom Cross at cross@gocross.com or 303-594-1694
or visit this link https://socialstreamingtv.com/news/2022-cptv-channel-partner-tv-media-kit/

2022 CPTV-Channel Partner TV Media Kit

BANNER ADS
Provide your own or we build one for you (banner is 1500x150) with a strong CTA-call to action recommended on CPTV in 5-second intervals up to 20 seconds - $800 for 5-seconds per month with discounts available for annual placement. This is a new site so stats will grow, however, CPTV is promoted to 50K via Linkedin Profiles and Groups owned. Call to discuss.

VIDEOS
Visit CPTV for quick 1-2 minute videos. We can build videos for you from scripts (1,500 characters including spaces) provided by you or send a landing page and provide you a draft for approval within 24 hours 7-days a week. Once the script is approved, a draft video will be provided at no cost or obligation. Once video approved and payment received, video will be included on CPTV website for 30-day intervals up to one year. Fees are $500.00 for each video for 30-days with special value offers available for annual placement and purchase of video for royalty-free use.

STREAMING VIDEO CHANNELS
Get access and start streaming anytime to unlimited users with multiple simultaneous channels for your business training, events, press, investor, product announcements, and more. Stream from a studio or smartphone. Recordings are saved, can be transcribed and posted on CPTV anytime. Multiple simultaneous channels are available. Fees are flexible including flat-fee for long-term buyers.

PLATFORM
BYOP-build your own platform with unlimited business video meetings, unlimited audio podcasting, virtual events, simultaneous video streaming, newsfeed, content management system library with a customized user interface on a unique domain name with modest setup, video development, banner management and maintenance for annual purchases. Contact to discuss and a demo.

BUNDLES
Everyone wants a BOGO, special offers or discount, call for bundles of banners, videos, channels, training and more. One example is your own branded platform with three (3) or even four (4) videos per week for a special value offers.

GET STARTED TODAY
Email Dan Baldwin dan@ictla.com or Tom Cross at cross@gocross.com or 303-594-1694
All content is subject to editorial review before final publication
Pricing is subject to change without notice. Pricing confirmed by written proposal.



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0 All Videos Titles Only
Cross 2022-01-17 23:26:02
Here is the current list of all Titles of Videos subject to updating without notice. Some Videos are on other VNTV-VideoNewsNetwork sites. if you want a 1-minute video on your company, product or solution, please email cross@gocross.com to discuss.
Here are just some of the New News Videos already added:
• 3-2-1 Data Backup Storage in the Cloud via Wasabi
• 5 Living Principals of Doing Yoga Recommended by Incrediwear
• 5 Steps to Building Sustainable Business Security Program via Orrios.com
• About ChannelPartner.TV
• ABPtech IPTECHVIEW – IT Systems Management
• Accurate Configuration Security with Nipper Enterprise from Tatania
• Allbound - Parner Relationship Management
• Appgate - Zero Trust Reality
• Adtran IoT Gateways
• AI User Forum
• Atera Plus Adding AI-Powered Solutions for MSPs and IT Professionals
• Atomo Coffee Innovation and Sustainability
• Beat Back Denial of Service Attacks with Bigleaf
• Benefits of Public, Private & Hybrid Cloud from Steadfast
• Building Successful Outcomes-as-a-Service from CloudBlue
• Building with Blockchain via Global Smart Commodity Group
• Building with Blockchain via Global Smart Commodity Group
• ChannelTechTalk About
• Citrix - Hybrid Working Means More Than Anything to Everyone
• Confluera Stop Cyber Attacks in the Cloud
• Coronet Cybersecurity
• Customer Support
• Deep Instinct Cybersecurity
• Deep Instinct Cybersecurity Solutions
• Digital Twins – New Digital Dimensions for Physical Dimensions by Openspace.ai
• Disc Perfect
• EggStrategy Guiding CPG, Health and Lifestyle
• Elev8 Accelerates Customer Network Management Discovery and More
• Endpoint Detection and Response Solution from HighWire Networks
• Explore BrokerTec Trading Platform from CME Group
• Financial Guidance
• Fitness
• Five9.com - AI-Driven Virtual Agents Speed Customer Communications
• Flexxible IT Adds FlexxDesktop DAAS Solution
• Founder Advisors Startup "Advisory Team as a Service" (ATaaS)
• Get Cyber Smart from ManagedMethods.com
• Highlights to Aryaka SD-WAN and Global Fabric Solutions
• Hotels-Hospitality and Business Events
• Identity and Access Management Platform overview from OpenText
• Impact of Log4
• Infosec IQ Personalized Security Training
• Introduction to Zero Trust Security by KeyFactor.com
• Invigorating Healthy Habits from ATAQ
• Key Advantages of AireSpring SD-WAN Solutions
• Landing.AI - Machine Learning
• Live Music and Theatre Performances
• Look Ma No Wires Charging Without Wires from WiTricity
• Machine-Learning Trained by Patients-on-a-Chip via Quris.AI
• Make Educated Technology Decisions with TECREF
• MSP Pricing for Profitability by Kaseya.com
• Microsoft IoT
• Decrypting Cryptocurrency - What is a Stablecoin?
• Multi-Factor Authentication MFA Solutions from Double Octopus
• Multi-Layer Authentication Plus Multi-Layer Protection via Wasabi
• Museums
• PhoneSuite Hospitality PBX
• Resolve.IO RPA – Robotic Process Automation
• RingCentral API
• RMM-Remote Monitoring & Management, PSA-Professional Services Automation from Atera
• Serve Robotic Reaches Level 4 - Levels 1-5 Vehicle Autonomy Levels Explained
• Smart Grid Discussion
• Sweating for Successful Performance from SkratchLabs
• Spacewell Office Hoteling and Desk Booking Software
• TCG - A Total Communications Group Effort
• Telarus - Be on the Top Tech Distribution Team
• Tempest Freerunning Runs the World with UCX Tech
• The Best “Must Have” Uses for Cloud are BaaS, DRaaS, or BCaaS in 1-Minute inspired by TBI
• The Path from RAN to O-RAN via VMware
• Robotic Process Automaton by UiPath
• Validated Designs for Digital Manufacturing from Dell Technologies
• Vet Pet Care Network
• Videos 10 Types for Making the Most of Video by Quickframe.com
• Virtual “Power Presenter” Program
• Virtual Chamber of Commerce
• Virtual Cooking, Cooking Classes, Events
• Virtual Dining and Parties
• Virtual Events
• Virtual Political Campaigns
• Virtual Sales Certification
• Virtual Sales Presentations
• Virtual Shopping
• Virtual Spiritual Centers and Faith
• Virtual Visitor and Tourism
• Virtual-First Business Model
• Vonage Engagement Report – Video the New Phone Call
• Vonage Video Calling Contact Center Solutions
• Vonage Video News on Customer Case Study – Key Travel
• Wasabi Cloud Storage Ransomware
• Why Compliancy Group is Different
• Why Social Streaming TV
• Zultys Unified Communications
A. Newest CPTV Show Episodes
Cross 2021-03-28 18:49:56
CPTV.News Explains How Association Vendors Use the CPTV.News Platform

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Cross 2021-03-28 18:50:50
AppSmart Welcomes MicroCorp.....Hear how this exciting expansion will benefit you. AppSmart's VP of Sales and Operations, Tim Basa, interviews MicroCorp CEO/COO Karin Fields and AppSmart SVP, Renee Bergeron.

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Cross 2021-03-28 18:44:32
Engineer Review: Dialpad.......In this episode of Telarus Virtual, Telarus VP of Sales Engineering, Josh Lupresto, is joined by Dialpad Director of Sales Engineering, Geoff Reimer, where you will learn more about Dialpad being a voice intelligence platform utilizing artificial intelligence to make your contact center, calls, and agents all perform better, in addition to Dialpad's recent acquisition of Highfive and how it will improve their unified collaboration platform. https://www.telarus.com

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Cross 2021-03-28 18:41:13
Vonage Partner Academy: Master Agent Roundtable.....A round table discussion with sales executives from AppSmart, Avant, Intelisys, Sandler and Telarus. Our Channel Chief, Curt Allen led a discussion around the telecom channel. Starting with the changes in 2020 and how each of these unique companies has shifted business - and ending with a discussion around the future of the channel. For more information visit https://bit.ly/2Alxyo8

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Cross 2021-03-28 18:28:52
Happy Half Hour with BullsEye, POTS to VoIP Panel

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Airespring
Cross 2021-12-27 18:00:39
Key Advantages of AireSpring SD-WAN Solutions

Here are just a few of the unique innovations with Airespring SD-WAN.

1 ) Only offered by a few SD-WAN providers and often at a premium, AireSpring will proactively open repair tickets on behalf of customers for their non-AireSpring, internet-only circuits.

2 ) White glove professional services provides customers with dashboard and configuration level capabilities to their SD-WAN environment.

3 ) Every SD-WAN device supports multiple network WAN uplinks with automatic failover for protection against connection outages.

This means sub-second link failover during blackout conditions.

Then business traffic is automatically redirected to an optional 4G cellular mobile connection.

4 ) Always a challenge, Airespring adds traffic “shaping” to prioritize network traffic so that heavy-use applications do not impact other users on the network.

5 ) Priority Routing - User defined routing gives priority of real-time application (voice and video) traffic over "best" WAN connection to eliminate dropped calls, choppy sound quality and echoes.

6 ) Free Distributed Denial of Service (DDoS) multi-hacker attacks, an ever growing, agonizing business-threatening problem.

There is much more to Airespring's SD-WAN solution and details on these issues and more.

Explore Airespring at airespring.com

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All Videos Titles Only
No News Library available
Allbound Partner Relationship Management
Cross 2022-01-17 22:01:31
All Partners Onboard with Allbound with a Customized Content Library
Here are few ideas to simplify channel Management and increase partner engagement.
Empower partners with a wealth of materials easily accessible with a customized content library software.
Then use library's sophisticated search function and smart organization help users quickly find the content.
Cater to the specific partners’ needs by only serving them content related to their roles.
Compose content library to reflect priorities, sales approach, and partner feedback.
Learn what content resonates with what types of partners and leads to what outcomes.
Segment your content for groups of users, regions, verticals, etc.
Plus, the content library is highly searchable.
Then customize the content to the role, industry, and current sales objectives.
If a resource proves particularly helpful, easily “pin it” or bookmark it to swiftly revisit time and time again.
Partners can find content specific to their needs by utilizing the platform’s search function.
Such as sales stage, industry, audience member, or assigned tags.
Then enable partners to share content directly from your partner portal to their social media channels.
Finally give your channel partner program an in-depth health-check utilizing key performance indicators (KPIs) proven to increase pipeline velocity.
Explore this and much more at allbound.com

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Appgate
Cross 2022-01-14 13:07:50
Zero Trust Reality in 1-Minute via Appgate.com
Zero Trust should weave together proven IT and security components in novel ways to provide a fresh approach to defending valued assets.
First, a proper Zero Trust approach adds and removes elements from traditional security architectures.
Second, it changes the expectation of traditional security systems by enabling new types of integrations.
Third, Zero Trust systems must integrate with multiple components of security and IT infrastructure.
That is, Zero Trust security is centered on tying together proven principles in novel, dynamic and identity-centric ways.
It’s also fills traditional gaps enabling the creation of an identity-centric and contextual policy that gets enforced at multiple levels.
Any Zero Trust system utilizes legacy infrastructure elements that the enterprise has already deployed.
This would include an identity management system for user identity and authentication and MFA for conditional or contextual step-up authentication.
Here is one simple example of Zero Trust.
The Zero Trust system obtains service ticket via API, only allowing admin access.
Admin can use SSH or RDP to the systems with MFA enforcement for remote admins.
Making all other servers inaccessible on the network.
Once finished the Zero Trust system automatically revokes network access to the server in question.
This approach ensures business security processes are followed, with self-documenting for compliance and audit purposes.
Explore this and more at appgate.com

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Aryaka
Cross 2021-12-27 16:01:14
Highlights to Aryaka SD-WAN and Global Fabric Solutions

This are some highlights to ¬Aryaka SmartConnect SD-WAN service with Aryaka’s FlexCoreTM global network fabric.

Get global reach: Aryaka’s FlexCore global backbone network with 40+ points of presence (PoPs) touching six continents.

High Availability: Aryaka offers multiple levels of redundancy including first-mile and last-mile including end points and PoP-level.

Multi-Cloud Ready: SmartConnect offers choice to connect to public clouds, SaaS providers or partner clouds.

Edge and Cloud Security: Aryaka’s SmartConnect includes stateful firewalls, micro-segmentation, and zones within the Aryaka’s managed CPE.

This also integrates cloud security and virtual Firewalls that leverage best-in-class security partners.

Secure End-to-End Connectivity: Aryaka procures and manages the first mile/last-mile circuits.

Then global FlexCore network delivers end-to-end connectivity to any branch, cloud or data center.

Adaptive Traffic Management: Aryaka’s SmartConnect includes sophisticated end-to-end application and network optimization.

Management and Insights: Aryaka's cloud portal with integrated AppAssure gives insightful analytics.

Then look inside on the state of the WAN and applications with MSP management and/or self-serve to monitor, manage, and maintain app performance.

Explore Aryaka innovative SD-WAN solutions today aryaka.com

https://www.aryaka.com/docs/smartconnect-ez-pro-datasheet.pdf

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Beat Back Denial Of Service Attacks With Bigleaf
Cross 2022-01-08 00:36:14
Beat Back Denial of Service Attacks with Bigleaf
Distributed Denial of Services or DDoS hackers attacks can strike at any time
Grinding your business operations to a complete halt.
Protect your business from disruptions and downtime with Bigleaf DDoS Mitigation.
Then continue to deliver truly reliable connectivity for every app, every user, everywhere.
Unlike other solutions, Bigleaf DDoS Mitigation is delivered through their owned-and-operated Cloud Access Network.
They created a circuit agnostic solution that protects all data traffic running on every connection in use.
There are also no service limits on size, duration, frequency, or types of DDoS attack.
Altogether, this provides consistency in coverage across your circuits, minimizes your risk exposure, and simplifies your management and support.
With Bigleaf DDoS Mitigation they identify DDoS attacks and filter that traffic until the threat subsides.
Then their automated detection and response platform reacts in real time.
Even during an attack, your business to continues with minimal disruption.
Then Bigleaf experts are with you every step of the way.
from issuing your protected IP block to helping you set up your Bigleaf DDoS Mitigation service.
Once set up, Bigleaf DDOS Mitigation manage and maintain your traffic by identifying an unusual activity 24/7.
Then proactively trigger the scrubbing process so that legitimate traffic won’t be affected.
With one service contract provides protection for all your internet traffic.
Explore all this and more at bigleaf.net
https://www.bigleaf.net/bigleaf-ddos-mitigation/

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BrokerTec Trading Platform From CME Group
Cross 2022-01-05 20:27:06
BrokerTec is the industry-leading anonymous dealer-to-dealer electronic trading platform for fixed income markets.
BrokerTec provides technology solutions across a wide range of products to customers in more than 50 countries around the world.
It facilitates API and manual trading solutions for many US and European fixed income products.
This includes US Treasuries, European Government Bonds and European Repo.
Trade with confidence based on true insight into live, executable market prices. BrokerTec provides a level playing field where all traders are treated equally.
Reduced latency and increased throughput, BrokerTec has the highest standard.
With complete redundancy, resilience and system up-time for increased efficiency.
Connect to a robust market infrastructure or manual entry, based on your trading needs.
There’s much more with BrokerTec Data and Analytics.
Including market data is available through the connection that best fits your needs.
And, US Treasury market data is also available through a variety of trading terminals like Bloomberg, CQG, Reuters and NEX Data.
Access the full order book with no hold-back for real-time data.
Download historical data by day, month and year for use in in-house applications.
Are You Ready to Get Started with BrokerTec Market Data?
Explore it all and more at cmegroup.com

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Citrix
Cross 2022-01-15 16:32:10
Hybrid Working Means More Than Anything to Everyone via Citrix
Many offices won’t be able to open and operate at full capacity for a long time, if ever.
At the same time, many more people don’t want to return to the office, even when it’s safe to do so.
They don’t miss the commute.
The new way of hybrid working can be a way to increase employee motivation, attract and retain talent.
As working goes hybrid, many companies will need to repurpose their office spaces based on future use.
Creating all kinds of new space for more private and public working areas where teams can have meetings.
Great hybrid collaboration has intelligent technology driven conference rooms.
Equipped with technology that allows remote participants to have “presence” by being easily seen and heard.
All building spaces will be designed for both formal meetings and informal “hallway” encounters.
Meetings - the bane for many, yet critical for team building will also change.
Evaluating all meeting types and format is needed to determine if we really need that meeting at all.
For example, synchronous or real time work prioritizes being connected over being productive.
Then asynchronous or anytime communication means fewer interruptions and more control over our workday.
Team building activities can be built into every interaction
for realtime and ondemand anytime communications.
Understanding and thriving in this new hybrid way of working can open up a whole new way of living and working.
Explore these issues and more at citrix.com

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Cloudblue
Cross 2021-12-30 15:46:51
Building Successful Outcomes-as-a-Service from CloudBlue

Business forecasters suggest "There is an enormous demand by customers for personalized services."

This really means for many that services can be delivered with a "customers as a service or CaaS" model.

Also called Software as a Service or SaaS coupled with subscription-based product and service offerings.

But what are key business models for success.

As customers come and go faster than ever as marketers struggle over customer service and customer satisfaction.

Yet customer service and customer satisfaction are really different concepts.

customer service more than often tries and more than often fails.

Some see technology as core to customer service.

Yet, putting customers onhold, automated chat bots or text messaging often drives customers away.

Only when customers stay, can customer satisfaction begin.

Both of these are critical outcomes essential to securing customer loyalty.

A new approach called "outcomes-as-a-service" or OaaS model creates new ways for customer satisfaction.

Outcomes as a Service is more than viewing customers as "data dirt" on a dashboard.

If done well, OaaS provides predictive and prescriptive outcomes for increased customer satisfaction.

An outcome-based platform also integrates with products to be a key market differentiator.

Then building products for increased customer value.

Next time, we will explore many ways to integrate IoT, AI, and digital twin technologies and others.

Meanwhile, explore more about OaaS at cloudblue.com

https://www.cloudblue.com/blog/an-unprecedented-opportunity-for-ecosystem-partners/

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Cloudera Cyber
Cross 2022-01-17 23:19:34
Confluera Stop Cyber Attacks in the Cloud
Threat progressions are real-time and recommendations even before they occur.
Critical is to take action while the attack is in play.
Mitigate progressions in their tracks and clean up all live entities, ingress, and egress points to prevent future reengagements from the adversary.
At the same time, automatically generate new remediation recommendations.
Composed of and based on the hosts, applications, processes, users, and network connections involved.
With Continuous Attack Graph technology keep the attack graph updated constantly.
Displaying only the list of recommendations that applies to entities that are live and active at that time.
There is a constant tradeoff between taking prompt remediation actions and the risk of disrupting business applications.
Enable precise remediation actions at the process, network connection, and file levels.
Then, isolate your remediation actions while minimizing disruption to your production environment.
Then, provides an intuitive workflow to enable analysts to own cases, collaborate within a team, and take response action.
Not just a silo but integrate with your incident management tools for incident data collection and response orchestration.
Along with built-in support for ITSM and SOAR products and published REST APIs for custom integration use-cases.
Explore this and take action today at confluera.com

https://www.confluera.com/incident-response

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Five9
Cross 2022-01-16 15:23:29
AI-Driven Virtual Agents Speed Customer Communications via Five9.com
Organizations of all types need an easy and reliable way to streamline inbound and outbound customer communications.
Customers today want quick and easy solutions and
an AI-based voice self-service enhances the customer experience.
Conversations aren’t just about the words you use; it’s how you use them.
Detect joy, fear, sadness, anger, analytical, confident, and tentative tones.
Machine learning has produced a new generation of voice with AI technology.
AI Intelligent Virtual Agent (IVA) helps customers quickly and easily resolve simple problems through a natural language conversation without need for in person agents.
IVA helps customers quickly and easily resolve simple problems through a natural language conversation without engaging agents.
IVAs enable businesses to provide a much more conversational and personalized self-service experience.
A conversational AI system requires an understanding of tone and sentiment.
The Five9 IVA integrates with IBM Watson’s Tone Analyzer, allowing virtual agents to detect user sentiment.
Then cloud-based speech platforms Five9 IVA supports more than 120 languages and multiple underlying core speech engines.
Enable text-to-speech in over 40 languages with hundreds of different voices.
And, provide global access to company information and problem resolution.
Explore this and more and five9.com

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Flexxible IT
Cross 2022-01-02 18:43:46
Flexxible IT Adds FlexxDesktop DAAS Solution

Flexxible IT is a digital transformation provider accelerates Desktop as a Service (DaaS) solution with FlexxDesktop.

An edge computing and cloud computing converged solution to run virtual desktops to run anywhere or everywhere.

The cloud may not be feasible for some as many customers will also have a need for data center services.

FlexxDesktop enables DaaS digital experience for any end-user architecture built for any cloud or any data center.

Flexxible IT delivers a smarter way to deliver, manage and support modern workspaces in office or hybrid.

Organizations can also choose FlexxDesktop to accelerate transformation to the digital workspace with more control, less risk and complexity.

FlexxDesktop is simple, digital service for modernization, adoption tracking, and life-cycle management of all your applications.

With a "single pane" management of digital workspaces that provides administration and support and "built in" process automations.

Built on Citrix Studio capabilities FlexDesktop provides self-service features and automations.

Also, experience a Desktop as a Service (DaaS) solution with IBM Mobile Virtualization Services.

This is affordable solution for companies with fewer than two thousand users coupled with the reliability and service quality expected from IBM.

Flexxible IT’s FlexxDesktop smart workspaces can also assist partners on their journey to meeting compliance and regulatory requirements.

Explore FlexxDesktop today at flexxible.com.

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HighWire Networks
Cross 2022-01-02 18:42:54
Endpoint Detection and Response Solution from HighWire Networks

Cloud-enabled anywhere work is a boon to businesses of all sizes.
By improving productivity, creating flexibility for employees and delivering more responsive service to customers.
It’s also been a bonanza for cybercriminals, extending the attack surface to a greater number of endpoints.
Endpoints or some call touchpoints means anything that touches the internet.
Servers and workstations to laptops, tablets, smartphones and even IoT or (internet of things) devices.
You need managed endpoint detection and response (EDR).

An EDR monitors every endpoint to detect suspicious behavior, blocks malicious activity, suggests remediation steps and more,

Most importantly every "thing" is managed by security experts.

Operating in a 24/7 Security Operations Center with expert security analysts to continuously monitor all your endpoints.

Then leverage its Deep Visibility Threat Hunting capabilities to deliver a one-two punch against cybercriminals.

Overwatch Managed EDR is powered by SentinelOne from HighWire Networks is a powerful endpoint protection platform.

With AI-driven endpoint detection and response (EDR) and expert management around the clock.

All this for an affordable subscription rate service.

Explore Endpoint Detection and Response at highwirenetworks.com.

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Kaseya MSP Management Software
Cross 2021-12-29 14:51:25
MSP Pricing for Profitability by Kaseya.com

According to a recent Forrester industry analysis, the average MSP margin fell to 17%.

Here are some insights to help you gain and retain customers with higher value and margin services.

MSPs broadly fall into four distinct categories.

1 ) General Support Services such as remote help desk support for technological issues and user support issues, as well as break-fix services.

2 ) General Managed Services - total technology management from end point, security, cloud, unified communications and everything tech.

3 ) Administration Services - essentially everything about the user - access, devices, onboarding, training and staffing.

4 ) Strategic Planning and Support from a virtual CIO, providing services like strategy consulting, business management, budgeting, and management (board) level reporting.

Pricing for each of these requires understanding the value of each one.

Cybersecurity is the top value to customer value is literally "priceless" so fees are often limitless.

However, adding lasting value and value pricing comes from general managed services.

Such as backup, disaster recovery, multi-factor authentication, single sign-on, and password reset and being future-ready.

Often overlooked are even higher value services.

including regulatory compliance and governance for Fintech, HIPPA and many more where there are federal and state regulatory boards from attorneys to hair salons.

Get this Value-Based Pricing Strategy ebook at kaseya.com


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Key Factor PKI
Cross 2021-12-29 12:20:17
Introduction to Zero Trust Security by KeyFactor.com

As businesses move faster to the cloud, security shifts from internal "castles" to global "things."

In this borderless model, simply nothing is inherently trusted until authenticated and authorized.

This is the idea behind zero trust security.

Starting with everything and this means everything.

from users, virtual machines, containers, applications, "things," platforms and much more.

Zero trust relies on "secret" encryption concepts of public "keys" and certificates to authenticate and securely communicate with one another.

Then, building the castle walls called public key infrastructure (PKI) such as X.509 certificates, are key ingredients to zero trust security.

Knowing what can be trusted, in which environments, and when, depends on machine identities and the PKI infrastructure that sits behind them.

Behind every PKI certificate is a certificate authority (CA) of which there are many.

A commonly used authority is Microsoft infrastructure and it supports standard use cases like user and device authentication.

But wait, this is just inside the company IT "castle" infrastructure.

The reality is that a public key infrastructure or PKI is no longer inside your "castle" but to a cloud or more often many clouds.

Adding in hybrid remote workers compounds security certification often by the tens of thousands.

For now, consider the trust requirements needed, use cases from workers to devices, security assurance levels, business resilience and disaster continuity, and expertise required.

Keyfactor.com understand zero trust cloud public key infrastructure and more.

https://www.keyfactor.com/resources/how-to-scale-pki-in-hybrid-and-multi-cloud-operations/

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Landing.AI
Cross 2022-01-17 13:04:48
Landing.AI Solve Reals Solutions and Learns Even More
Landing AI specializes in visual inspection AI solutions across automotive, electronics, food & packaging, and pharmaceutical and biotech.
Solve visual inspection problems, find product defects more reliably, and improve efficiency of quality inspection.
Then, focus on the quality of the data and not the quantity.
For example, labeling defective image data helps the AI learn issues and problems.
Coupled with human quality managers and subject matter experts in the data collection process do what machines can't.
They add labels to yield high data consensus, improving the strength of the AI model.
This means Domain experts, not just AI experts, can now build an AI system, and take it to production.
With LandingLens, customers are finding manufacturing defects faster and more reliably
data management.
This includes a variety of tools and features that help your team align on what qualifies as a defect and what does not.
Then test and work iteratively to build a “defect book” that will help the AI model consistently identify defects.
Model iteration provides indepth performance metrics to help you understand ways to improve the model.
Then continuously retrain models on newly captured data.
These tools combined enable your team to deploy and manage an infinite number of AI edge devices.
Then implement to provide end-to-end visual inspection platform that effectively manages data and results to build ever evolving solutions.
Explore these issues and more at landing.ai

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Managed Methods Cybersecurity
Cross 2021-12-29 12:18:20
Get Cyber Smart from ManagedMethods.com
Phishing and malware attacks can lead to account takeover of your district’s email accounts.
An account takeover is notoriously difficult to detect in cloud applications and can lead to additional cyber risks and data exposure.
Protect district email and other applications from an account takeover.
with advanced phishing and malware threat protection build for the cloud.
With proactive detection behavior that indicates an account takeover attack is underway.
This includes multiple unsuccessful logins, logins from foreign locations, and failed multifactor authentication checks.
Automatically detect and remediate successful account takeovers using highly customizable policy enforcements.
Cloud security automation takes the pressure off IT teams by automating many tasks.
Automated tools will continuously scan your district’s cloud apps for potential problems.
Then alert your system admins to those problems, and then remediate the issue based on a set of defined policies.
At which point, you define, policies, controls, and technology to govern information exchanges that happen in them.

This is just one example of cloud environment challenges that virtually all districts need.
A key step in cloud application security.

And, includes "zero trust security" critical to cybersecurity for all school districts.

Get really ready to be ready for cyberattacks?

Sign up for our free audit to and #BeCyberSmart at managedmethods.com

https://managedmethods.com/blog/cloud-behavior-security-audit/

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Microsoft
Cross 2022-01-17 13:02:01
Microsoft Expands is into Everything in the Internet of Things
IoT or internet of things or its many "things" is "not if but only when" innovation.
Organizations of all kinds plant to use IoT to maintain quality, secure technology, and optimize resources.
Organizations are adopting IoT for cloud security, supply chain management, and sustainability.
Many see IoT as the means to improve products and services along with customer services.
50% of companies are using IoT to report increased usage and its revenue.
Still other organizations see the primarily use of IoT for automation and efficiency.
Many organizations see workplace and employee safety as vital.
Manufacturing companies cite industrial IoT or IIot as their core use case.
Power, gas, sewer, water, cable & other utilities are using IoT for "smart grid" or "smart pipe" automation.
Cybersecurity is nearly always mentioned as an "ingredient" in the IoT recipe.
The jury is still out but nearly every company is "looking into" what IoT can do for them.
Integration with cloud migration is a key part of the changing "smart complex" in digital transformation.
Scaling, lack of IoT tools, too many vendors, ROI justification, privacy, impact of AI, company priorities and company "champion" are also holding widespread IoT dispersion.
Almost all organizations are also implementing strategies for AI, Edge Computing, and Digital Twins, etc.
The majority are integrating these technologies into their IoT solution.
Explore this and more at azure.microsoft.com

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MoonPay CryptoCurrency
Cross 2022-01-17 19:45:13
Decrypting Cryptocurrency - What is a Stablecoin?
A stablecoin is a cryptocurrency whose value is backed by an external asset, such as the US Dollar.
Bitcoin and many cryptocurrencies could only be exchanged for other cryptocurrencies or fiat (government issued) currency.
If you wanted to swap your coins, there was no way for crypto holders to move into a fiat-backed asset without exiting the crypto ecosystem altogether.
This is where stablecoins stepped in.
Many crypto traders use stablecoins to go back and forth with an accepted financial digital currency.
This provides a digital currency exchange available 24 hours a day without having to involve a bank or credit union.
This means stablecoins will hold their value, as long as the backing ratio remains true.
Why are there so many USD stablecoins?
Tied to the US Dollar, both USD Coin (USDC) and Tether (USDT) have emerged as the leading stablecoins, consistently leading the market and appearing in nearly every major cryptocurrency exchange, wallet, and application.
With multi-billion-dollar valuations, USDT and USDC are the most popular stablecoins used today though certainly not the only ones.
Binance has their own stablecoin (BUSD) and Dai (DAI) is an Ethereum-based one, designed to function specifically on those networks.
Just like USDC and USDT, both of these coins will always equal $1.
This does not mean they are completely interchangeable.
The one you choose to purchase will depend on which blockchain and applications used.
Explore this and more at moonpay.com

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OpenSpace.AI Digital Twins
Cross 2021-12-30 15:37:59
Digital Twins - New Digital Dimensions for Physical Dimensions by Openspace.ai

Digital twins or duplicate digital dimensions was first developed in the industrial
manufacturing sector.

Digital Dimensions is more than a duplicate digital representations of physical things.

Special sensors or videos and images to capture the digital dimensional model to its physical dimensional model.

AI via visualization, machine learning, and big data capabilities produce digital twins.

Digital twins are a way to anticipate production problems/errors, collect realtime
feedback reducing construction time and costs.

Here are some key benefits to digital dimensional "everything."

1 ) with visual documentation subcontractors can be paid according to the exact amount of work.

2 ) Accident/incident tracking and reporting - assess the conditions of the job site when the accident happened—not just when it was reported.

3 ) Quality control as construction gaps can be documented in "concrete."

4 ) Maintenance is a leading cause of building deterioration - digital change detection built into the AI can spot corrections saving maintenance interruptions.

Digital twins provide a historical view that with ongoing frequency analysis delivers real results now and for the long term.

Explore digital twins solutions results at openspace.ai.

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Opentext
Cross 2022-01-09 21:49:21
OpenText Identity and Access Management (IAM) is a cloud-based platform that governs access to information.
Using role-based control, regulating access to data or systems based on each user. OpenText IAM delivers fine-grained user access control for employees, consumers and business partners, such as suppliers or distributors.
The solution provides visibility into who is accessing what information, with full certification, audit and attestation of all user identities.
Here are some key Benefits:
Greater access with less risk - Offer users secure and convenient access with multi-factor authentication and single sign-on - SSO.
Improve collaboration across any value chain - Provide secure access for external business users to internal and cloud-based backend applications.
This includes streamlining collaboration across extended value chains such as supplier networks.
Reduce complexity for IT teams - Manage the full identity lifecycle, from identity creation to access revocation.
Even for transient users requiring frequent onboarding and offboarding.
Scale with a trusted, proven provider - Safeguard investments with an IAM provider that handles all use cases.
Including spanning workforce, consumer and business partner identities at massive scale.
Explore this and more at opentext.com

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Orrios Cybersecurity
Cross 2021-12-30 15:45:48
5 Steps to Building Sustainable Business Security Program via Orrios.com

Here's something to consider in about a minute.

Step 1 - Identify the Security Team.

As in building any business it is all about the team but not just alignment but collaboration to build consensus and coherence in time of crisis.

Step 2 - Perform a Security Gap Analysis.

This involves interviewing and collaborating with all stakeholders to assess the organization understanding of and commitment to security.

As people can’t protect what they don’t know and need for security.

Step 3 - Assess Information Security Processes and Protocols.

Identifying and understanding an organization’s vulnerabilities and risks help support the longevity of a successful security management plan.

Step 4 - Internal audit and performance check.

To check and validate that team members are following security processes and protocols.

Step 5 - Ongoing management and incident response.

Healthy anything including security requires ongoing tracking of security efforts.

Bottom-line - team, finding the gaps, training colleagues, understanding needs.

Along with processes, auditing and checking response readiness are vital to vitality.

Get this enlightened report at orrios.com

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Phonesuite Hospitality PBX/VoIP Systems
Cross 2021-12-31 16:21:46
Phonesuite Voiceware Gains and Retains Hospitality Guest Loyalty

Hotels gain and retain guest loyalty by providing personalized communications to understand their needs 7x24.

Then, communicating and delivering on those needs in a more personalized offering.

Phonesuite Voiceware brings premium guest communications to help staff anticipate guests needs with the best-in-class hospitality communications.

Phonesuite Voiceware is designed to meet the needs of your communication strategy and technology management approach.

The Phonesuite Voiceware communications platform includes:

A complete onsite or cloud hospitality communications with key guests features.

Such as ondemand 7x24 call accounting for anytime guest check-in, check-on during and checkout features.

And an advanced yet friendly voicemail system.

Property Management System Integration seamlessly connects to other software, such as a hotel manager, reservations, and payment processing solutions.

Resilience during power outages and 24/7 complete systems support and monitoring.

There is also a version called Voiceware Express for about half the up-front cost and same monthly bill as your current phone system.

Take action today to gain and retain hospitality guest loyalty at phonesuite.com.



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QuickFrame Video Creation
Cross 2022-01-14 13:11:29
10 Types of Videos for Making the Most of Video by Quickframe.com
Here are 10 cool ideas on using video to the max.
1 - Explainer videos are visual descriptions of what your product is, and how it works.
2 - A Product Spotlight video makes your product the hero of the story. Product Spotlights can introduce a product, grow awareness, or move prospects further down the funnel.
3 - Customer Testimonial or Interview videos create a narrative about customer experiences - good or bad.
4 - Case Study videos allow your clients to give first-hand accounts of the success they achieved working with your brand.
5 - Culture - used for employee recruitment, or internal purposes like building out your brand culture.
6 - Educational - position your brand as a thought leader in your industry.
7 - How-To - provide step-by-step instructions on how to use your product.
8 - Direct Response Social - clear CTA to spur action and are designed to get your audiences to act, directly driving business results.
9 - Brand commercial - used for shining a spotlight on your brand.
10 - Minidoc a mini-documentary that combines interviews to tell an engaging story.
Explore these innovative ideas on producing videos at quickframe.com

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RingCentral
Cross 2022-01-17 13:03:27
Ring Central Solves Customer Issues Faster via API Integration
SKS Bottle & Packaging provides product packaging both to high-volume clients and smaller businesses.
SKS helps by repackaging the products it distributes into kits for low-volume businesses, offered at wholesale prices.
SKS switched to RingCentral’s cloud-based phone service in search of more flexibility, better reporting, and tighter integration with the custom software SKS uses to run its business.
RingCentral Platform APIs, SKS has been able to improve the responsiveness of its service and support operation.
SKS also developed two integrations with RingCentral APIs.
API's or applications programming interfaces are programming tools weaving different solutions together.
SKS did one that uses caller ID to look up customer records for incoming calls.
Automated caller ID lookup of customer records saves service representatives time engaging with the caller faster.
Also managers can also look up which representative spoke to that customer and retrieve a call recording for training and compliance.
The other API delivered customized reports for sales and service managers.
Report customization gives service and sales managers the exact information they need, in the format most meaningful to them.
Explore this solution and more at ringcentral.com


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Serve Robotics Autonomous Vehicles
Cross 2022-01-17 19:46:32
Serve Robotic Reaches Level 4 - Levels 1-5 Vehicle Autonomy Levels Explained
Serve Robotics has reached Level 4 autonomy and shipping autonomous vehicles.
Serve Robots are now able to operate routinely without human intervention and can rely on their onboard capabilities to ensure safe operation.
Here's a quick review of Vehicle Autonomy Levels.
Level 0 - No Driving Automation - humans provide the "dynamic driving task" although there may be systems in place to help the driver.
Level 1 - Driver Assistance automated system for driver assistance, such as steering or accelerating (cruise control).
Level 2 - Partial Driving Automation - vehicle can control both steering and accelerating/decelerating.
Level 3 - Conditional Driving Automation - vehicles have “environmental detection” capabilities and can make informed decisions for themselves, such as accelerating past a slow-moving vehicle.
Level 4 - High Driving Automation - vehicles can operate in autonomous self-driving mode.
Level 5 - Full Driving Automation - vehicles do not require human attention―the “dynamic driving task” is eliminated.
Essentially Levels 1-3 humans are involved and Levels 4-5 no humans are needed.
Serve robots can rely on their onboard capabilities to ensure safe operation.
Utilizing multiple layers of redundant systems for critical navigation functions.
This includes multiple sensor modalities—active sensors such as lidar and ultrasonics, as well as passive sensors such as cameras.
Explore this innovation at serverobotics.com

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Spacewell
Cross 2022-01-02 18:41:51
Spacewell Office Hoteling and Desk Booking Software

While many company offices remain closed others are gradually reopening their offices very carefully.

Strict conditions may apply, such as a limited number of available workstations and a predetermined number of people per floor.

There must also be a way to increase or decrease the available capacity in a flexible way.

Where employees can reserve their ‘shift’ and continue to work safely.

And, in compliance with the measures taken by local authorities.

Spacewell offers office hoteling and desk booking software.

Here are some of the features.

Hoteling Software - Employees get a straightforward process to book their shift at the office.

Just open the app and enter the days and office locations of their choice.

Set Office Capacity Settings - Managers can easily set the maximum capacity per building area and named person access.

Provide Contact Tracing - as people schedule their shift at the office.

Managers can get full lists of attendance to be able to track and inform high-risk contacts in case someone gets infected.

Policy Alignment - After the shifts are scheduled, the employee receives a confirmation email with access and safety instructions.

Optionally, employees enter a reason which requires an approval.

Explore these features and more on innovative approach to hybrid office working at spacewell.com

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Steadfast
Cross 2021-12-27 12:53:09
Benefits of Public, Private & Hybrid Cloud from Steadfast

Here's a few basics to public or private cloud.

Public Cloud is a “multi-or shared tenant” environment where systems and resources are shared by many tenants.

Private Cloud is where systems and resources are dedicated to the use of a single tenant.

Let's begin - Here are some of the benefits of Public Cloud.

You can use Public Cloud if you just need a single server often called a VM or Virtual Machine.

You can also add or "spin up" or scale up or down hundreds.

Or even thousands of new virtual machines rapidly.

If you are global and have tens or thousands of geographic locations, this is another benefit to Public Cloud users.

With Public Cloud, networking and hypervisor controls are often restricted or limited.

Bottom-line - if you need to scale up and down IT resources or locations on a consistent basis, the Public Cloud will generally be more affordable.

Here are some of the benefits of Private Cloud.

Private Cloud resources are dedicated and customized for your specific needs.

Private Clouds allow you full isolation and to design the network with your specific security policies.

Bottom-line - Private Cloud solutions can often benefit with fixed costs by putting in hard limits or controls on spending.

One the other hand, hybrid cloud is a combination of both public and private cloud.

Generally, the right answer is to combine the public and private together to build a hybrid cloud.

To explore more contact steadfast.com.

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Tatania Nipper Enteprise
Cross 2022-01-03 22:41:42
Accurate Configuration Security with Nipper Enterprise from Tatania

Core network devices (firewall, routers and switches) are pivotal to the security of all networks.

Each device is managed through a complex configuration and misconfigurations
(either accidental or deliberate) can happen anytime.

Misconfigurations can result in critical security risks to the network, its data, applications and mission.

The only way to accurately detect these misconfigurations is to build a virtual model of the infrastructure.

By virtually modeling configurations, Nipper Enterprise accurately assesses the security risk posture.

Incorporating up to 300,000 firewalls, routers and switches daily from trusted providers like Cisco, Fortinet, Juniper, Palo Alto and others.

Nipper Enterprise reduces the mean time to detect vulnerabilities and misconfigurations, delivering real results on an hourly basis.

Nipper Enterprise not only prioritizes security risks according to expert pentest criticality ratings.

These ratings are based on ease of exploitation and network impact.

This also provides remediation recommendations and command line fixes where possible.

As core networks can change on a daily basis, trusted security programs and risk management frameworks are increasingly mandated.

This requires a risk-focused approach to misconfiguration detection and remediation that is accurate, timely, and scalable.

Nipper Enterprise is a scalable, agentless cloud solution hosted on a VSphere or AWS VPC.

Explore more on Nipper Enterprise at www.titania.com


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TBI
Cross 2021-12-27 20:53:06
The Best "Must Have" Uses for Cloud are BaaS, DRaaS, or BCaaS in 1-Minute

Every device and application likely needs better backup and recovery.

Realize that a mere 6% of companies can survive even a minor data loss.

Here's a few key concepts to be ready - Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS) and Business Continuity (BCaaS).

Let's go through a few of them.

Starting with Backup or BaaS provides remote management, maintenance and tracking your data whether stored in a private, public or hybrid cloud.

Key Benefit - No need for IT people to manage the backup data environment, better security with encrypted servers, and remote admin/user access.

Next, Disaster Recovery DRaaS gives you a working system after disaster strikes, allowing infrastructure or most critical applications to be up or "non-stop."

Key Benefit - near instantaneous failover and then recovery, continuous testing results is less or no "down time" business loss.

Finally, Business Continuity as a Service (BCaaS) provides a professional to monitor, assess and update planning and be ready.

and takes charge of managing files/databases and applications are stored and immediately recovered.

Key Benefit - a managed services professional who you only "pay for services you use" onsite or online.

You may need all of these vital services as Gartner reports that 43% of companies were put out of business by a major loss.

Bottom-line - Take action before you are out of business.

Explore Backup, Disaster and Business Continuity at tbicom.com.

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TCG - Total Communications Group
Cross 2022-01-16 15:24:43
TCG - A Total Communications Group Effort
Telecom Consulting Group TCG is a Technology Services Distributor with over 31 years of experience.
To begin with, TCG pays agents residual "evergreen" commission, which is paid for as long as the customer remains a customer.
Then passes through 100% of the carrier bonuses to agents and does not have quotas.
TCG has a powerful back office portal platform to track the status of any order or commission due.
As a result, TCG helps you focus on running your business.
TCG provides hands-on support of 20 TCG Channel Managers across the country to train and support agents with "end-to-end" customer assistance.
TCG represents hundreds of different carriers and provides multi-vendor solutions.
TGI will assists agents in selecting a solutions provider best suited for any customer.
Solving together your customer network complexities, problems or costs.
TCG also knows the tech "alphabet soup" of fiber, cable, Metro Ethernet, Hosted VoIP, UCaaS, CCaaS, PRI, legacy, SIP, Wireless, Internet, data center, cloud and more.
TCG is also adding new emerging solutions to keep you and your customers on the top of their game.
TCG supports all business from partners, whether a single business office, multi-location branch office as well as large enterprise customers.
As the rapidly changing tech industry can be bewildering and let TCG be your guide to get you to the top of your game.
There is much more to explore at tcg-partners.com

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Telarus
Cross 2022-01-16 15:26:28
Be on the Top Tech Distribution Team with Telarus
When Telarus surveys their partners constantly looking for ways to help them better leverage their time.
Over 70% told Telarus that chasing down order status updates was a major hindrance to growth.
In response to that critical business issues, Telarus created StatusVue, an order status tracking tool available in their Back Office and smartphone app.
Another solution from Telarus is VXSupportLine making providers more transparent to the real customer experience.
It starts in the pre-sales process by removing fear and risk by ensuring applications will function as intended in the customer setting.
Starting with a customer website test it determines exactly what the performance will be like to that supplier in real-time.
Then VXSupportLine can quickly show a customer what quality of customer experience they can expect if they change.
This includes migrating to hosted UC and helping overcome many of the most common objections to hosted VoIP deployment.
Telarus goes the distance to Increase your close ratios on large, complex deals with a Telarus Engineer anytime.
They assist in designing and diagramming a custom solution.
Starting with a customer consultation to establish a game plan.
Then collaborating on a solution, the Telarus engineering department will help close complex deals.
Immediately gain credibility with your customers by bringing resources to the table as a team effort.
There is much more to being on the Telarus team with an amazing rewards program.
Explore this and more at telarus.com

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UCX Tech Use Cases
Cross 2021-12-28 15:01:09
Tempest Freerunning Runs the World with UCX

Managing product updates, distribution, commissions, and payouts with a large number of athletes is difficult.

With the UCX platform, Tempest Freerunning found a great solution to simplify management and reward affiliates.

Tempest Freerunning is a driving force behind the freerunning sport in the city of Los Angeles.

Tempest works with athletes internationally to create next-level media and teach freerunning.

Tempest really reaches and teaches the skills of freerunning.

Tempest wanted to help their athletes by letting them sell Tempest trendsetting apparel and freerunning shoes.

Via the UCX Platform, Tempest Freerunning easily onboards athletes as affiliates.

Each Tempest affiliate gets their own online store.

Then provide them with the online tools to begin selling immediately.

Affiliates are then connected to the Tempest Channel.

The Tempest Channel manages products that appear on the Affiliate storefront.

The Tempest Channel Freerunning channel is easily scalable and.

they can grow the number of "channels" at the speed of their athletes.

This helps Tempest accelerate the network of athletes and stores rapidly including update products anytime.

Then prepare storefronts for promotions and more - instantly.

Together Tempest Freerunning and UCX are building a global, scalable, and manageable business for affiliates and customers alike.

Get your custom-designed "Channel" for your product sales and distribution at https://ucxtech.com/use-cases/channel/

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Uipath Robotic Process Automation
Cross 2022-01-14 13:09:20
Robotic Process Automation Made Easy in 1-Minute via Uipath.com
Automating workflows of any kind speed business processes while reducing time and costs.
This process is called RPA or robotic process automation.
Triggers are automatic RPA tools that start the ball rolling.
From application-to-application, triggers can help quickly drive a human resources (HR) onboarding process.
Along with a typical order-to-pay scenario, or even a complex, lead-to-cash workflow.
Triggers support robots by reacting to key events in third-party systems, empowering robots to start an automation.
RPA robots can activate almost any step in a workflow process.
This enables robots to increase efficiency by responding to key business changes in near real time.
For example, a workflow could be started by a new opportunity updated in the CRM, a transaction being posted in the database, or simply, the receipt of an email.
Ideally, a customer relationship management (CRM) is a contact-to-lead nurturing process.
Here is one example of the robotic process automation.
Step 1: the robot automatically creates a new customer contact in the CRM.
Step 2: the CRM database localizes and personalizes marketing content for the new customer contact.
Step 3: the CRM database moves customer contact into marketing automation.
Step 4: the robot starts an email (part of an email nurturing campaign) for the new customer contact in a social media promotional program.
In addition to driving automation workflows, triggers also provide self-governance capabilities.
Explore this and more at uipath.com

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Vonage
Cross 2022-01-19 12:59:36
Customer Experience Do's ! - We did the Don'ts Now the Do's - insights from Vonage and others
Here are the top to do's for better customer engagements and experiences.
#1 Do Always gives fast easy access to accent neutral human agents in their own language.
The personal touch matters, especially if a customer has a complex issue. By connecting them with human agents, you'll be demonstrating that your brand is human, too.
#2 Do Offer multiple channels - channel preferences diversified during the pandemic. Allow customers to connect with you via chat, social media, messaging apps, and real time video, along with voice and email.
#3 Do Let customers switch channels.
Customers are busy juggling work and their personal lives.
They will appreciate it if you let them switch between channels - voice, chat, social, video, whatever.
This way you both can keep the conversation going while they're on the go.
#4 Provide self-help options. Some, if only a few customers just want to quickly find answers on their own. If you give them self-help options, many of them will be glad to solve their own issues.
#5 Do Connect customers with experts faster.
Stop the insanity of telephone "tree" mazes, always give them an "escape" to a real agent and an expert faster.
#6 Do Listen, listen and listen a little more and learn what makes customers really happy and then they win and you win again and again.
Explore this and more at vonage.com

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Cross 2022-01-18 21:18:45
Customer Experience Don'ts - insights from Vonage and others
Before you do all the "do's" in customer experiences, let's make sure you are not doing the "don'ts."
Don't #1 - Limiting channels what this means is communicate with them on the "channel or channels" they want, not what you want.
Most companies can't have "all channels" available all the time.
The key is to do what you can and through customer research and then add new channels when you can.
Don't #2 - Don't Talk "AT" customers. No one likes being talked down to, except when you are pulling them UP.
Talking "TO" customers means again finding their own channel and then really listening TO them.
Why do we have two ears and one mouth is to listen more and talk less.
A good start is to train your agents and sales people the "art" of listening.
You will find sales and customer engagement improves dramatically.
Don't #3 Don't Dead End Customer - always give the customer the option to escalate.
Often call centers take the call but don't know the answer.
Start with avoiding too many call "trees" where customers go through a never ending maze.
Most companies think this saves money.
It really doesn't in terms of reducing the value of a valued long-term customer.
Don't #4 - Don't Forget them - most sales and support customer communication is not just once and done.
If sales, build slowly to communicate, curate and cultivate to gain.
Then, communicate again and again to retain them.
Follow up often, follow through on commitments to build an "evergreen" customer.
Explore this and more at vonage.com or socialstreamingtv.com

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Cross 2021-12-27 12:35:50
Video on Customer Contact Center Video Calls

As the saying goes, "the customer may not always be right, but they will always be the customer."

As customers change their needs, customer contact communications must change faster than ever.

Customer contact now must rapidly morph into exciting experiential communications with customers.

Customer contact must support telephone, text, social media, machine learning, artificial intelligence, and now growing use of video.

In the future, metaverse, IoT internet of things and other devices will also be supported.

Customers often need to show the problems they are having not just on the computer screen in the office or home but on a mountain top.

Video let's all those involved share the experience faster, easier and with a more complete understanding of the problem or issue at hand.

Video recordings including text transcripts or speech-to-text add documentation to be quickly shared with problem-solvers and dispatched responders.

Video conference calls can bring experts "in" from literally anywhere to solve problems anywhere critical to emergency and complex crises.

Video calls can also show empathy and gain a deeper understanding to benefit anyone else in the organization and provide compliance as needed.

Social Streaming TV and Vonage working together bring vast video streaming, conferencing, ondemand and other video solutions available today.


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Cross 2021-12-27 12:32:50
Vonage Customer Case Study - Travel Agency

The world’s largest travel agency for nonprofits, Key Travel is based in London, England.

Key Travel helps humanitarian, academic, and faith-based organizations get where they need to go as quickly, safely, and sustainably as possible.

Key Travel’s customers travel globally, their travel agents and supervisors work globally, the organization needed a contact center solution that works from anywhere.

This is where omnichannel or multichannel communications becomes critical.

Omnichannel often means multiple media such as voice, chat, video along with multiple diverse contact centers.

along with programmed time-of-day location routing and automatic outage re-routing options.

Key Travel noted, "You need to have the full multichannel capabilities, and also the ability to deliver an omnichannel customer experience."

And, "no matter how that user reaches you, the experience needs to be seamless across all channels."

Key Travel picked Vonage who immediately understood how to set up a contact center that worked with their workflow, and,

how to optimize all contact centers to work together to deliver the best customer service.

Vonage’s enables integration of APIs into existing products, customer workflows and communications systems.

Vonage’s unified communications and contact center applications platform and empower companies to transform how they communication anywhere - anytime.

For more go to vonage.com or https://bit.ly/vonagetravel


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Wasabi
Cross 2022-01-09 22:56:51
3-2-1 Data Backup Storage in the Cloud via Wasabi
The phrase “3-2-1 rule” is a popular way to remember the concept for securely preserving data.
Simply put, the 3-2-1 backup rule means you should.
Have at least 3 copies of your data.
Store the copies on 2 different media types.
And, keep 1 backup copy offsite or cloud.
The cloud provides critically important geographical separation of primary and backup data.
Another concept of "immutable" essentially "written in stone" data that cannot be changed has emerged.
Sometimes called "air gapped" or "air walled" data
This data cannot be deleted or altered in any way, by anyone, throughout its storage lifetime.
Data immutability can help with compliance for state and local government regulations for securing and preserving electronic records, transaction data and activity logs.
Another concept of "data tiers" or floors also provides multiple levels of data access.
As some data needs to be available instantly in real-time.
While other data is accessible only upon multiple password levels and
approvals by security managers.
Security needs are very different and ever evolving with new security best practices, governance and standards.
Then coupled with compliance regulations including
HIPAA, HITECH, CJIS, FERPA and a growing list of others.
Explore these critical issues at wasabi.com

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Cross 2022-01-09 22:55:40
Multi-Layer Authentication Plus Multi-Layer Protection via Wasabi

Most organizations have gotten hopefully much smarter around cybersecurity.
Many more have enabled two-factor authentication.
While nearly all require users to change our passwords regularly more than users like.
Increasingly they train everyone who touches any device from office to mobile not to open suspicious emails.
Yet ransomware threats and hackers or bad actors have also gotten smarter.
As they are on a quest to hold the organization of any kind as a "data hostage."
Is there a solution.
Enter Veeam and Wasabi with Object Lock.
Now you can regularly backup your data to secure cloud object storage.
Then lock those objects from accidental or intentional deletion or alteration protection.
Once the data is received in Wasabi hot cloud storage, it will remain there until the lock expires.
This includes an "object data lock" in your everyday backup strategy.
Then when you need to access to your data get it anytime and every time.
Plus, the data is available according to any of your compliance requirements.
Like the goal of anyone, you can sleep at night knowing your data is safe.
Explore these critical issues at wasabi.com

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WiTricity Wireless Charging
Cross 2022-01-14 13:06:46
Look Ma No Wires Charging Without Wires from WiTricity

WiTricity transfers electric energy or power over distance without wires.
A playground swing is an example of an oscillating system involving potential energy and kinetic energy.
The child swings back and forth at a rate that is determined by the length of the swing. The swing is oscillating at its resonant frequency and the simple movements of the child efficiently transfer energy to the system.
Resonant coupling occurs when the natural frequencies of the two systems – a source and a receiver — are approximately the same.
WiTricity power sources and receiver devices are specially designed magnetic resonators.
They efficiently transfer power over large distances via the magnetic near-field.
WiTricity is accelerating the adoption of EVs by simplifying and streamlining the charging experience.
The hassle of charging tops the “pain” list for current EV owners.
An amazing 81% of drivers were very interested in wireless charging not including all the electric bicycles.
This is more dramatic that many potential electric vehicle buyers do not have access to power charging at home.
What could be easier than just pulling into a driveway, garage, parking lot, or curbside, and having your EV charge automatically?
No more forgetting, no more wrangling with a plug or struggling with a cord.
WiTricity makes it easy: just park and charge.
Explore more at witricity.com

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